Autoreports to 
This a Continued Education Course for Medical Professionals.
Handling Patient’s Complaints
About Course
LEARNING OBJECTIVE: To show the best ways by which complaints from patients can be handled using appropriate measures.
COURSE OUTLINE:
1.0 INTRODUCTION
2.0 VITAL FACTS ABOUT COMPAINTS
3.0 GOOD PRACTICE FOR HANDLING FEEDBACK
4.0 KNOW YOUR RESPONSIBILITIES AND RIGHTS
5.0 LEARNING FROM FEEDBACK
6.0 TEST
7.0 REFERENCE
Course Content
Lessons
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Vital facts about complaints
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Good practice for handling feedback
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Know your responsibilities and rights
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Learning from feedback
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Reference – – Handling Patient’s Complaints
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