Handling Patient’s Complaints
This a Continued Education Course for Medical Professionals.
$ 8.00
LEARNING OBJECTIVE: To show the best ways by which complaints from patients can be handled using appropriate measures.
COURSE OUTLINE:
1.0 INTRODUCTION
2.0 VITAL FACTS ABOUT COMPAINTS
3.0 GOOD PRACTICE FOR HANDLING FEEDBACK
4.0 KNOW YOUR RESPONSIBILITIES AND RIGHTS
5.0 LEARNING FROM FEEDBACK
6.0 TEST
7.0 REFERENCE
Course Features
- Lectures 6
- Quizzes 0
- Duration 2.0 Hours
- Skill level All level
- Language English
- Certificate Yes
- Assessments Self
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Lessons
- Lecture 1.1 Introduction – Handling Patient’s Complaints Preview
- Lecture 1.2 Vital facts about complaints Locked
- Lecture 1.3 Good practice for handling feedback Locked
- Lecture 1.4 Know your responsibilities and rights Locked
- Lecture 1.5 Learning from feedback Locked
- Lecture 1.6 Reference – – Handling Patient’s Complaints Locked
This is for test